Airtel-Deducts My Money :( For IPHONE 3GS

I Recently Bought IPHONE 3GS airtel locked from airtel relation ship center

There is a Free Gprs plan for buying an iphone : it is as below

Data Usage/Month Charges

First 500 MB Free

> 500 MB 30p/50KB

Offer applicable to all existing as well as new Airtel Postpaid and Prepaid customers purchasing iPhone from Airtel authorised sales point.

Terms and Conditions:

•This phone can only be used with an Airtel connection. All warranties/benefits are null and void if unlocked.

• Free 500 MB of data download/month for 12 months. Charges after free usage are Re. 0.30 / 50 KB

source: http://www.airtel.in/iphone-3gs/iphone-data-plan.html

i called the customer care and got it activated i got confirmation sms also

when i browsed

my main balance got deducted by 50 rs!!!

now called the customer care, they transfered it to the supervisor

he said he dint hear about the plan!!

he made me on hold and said:

“You need to download an application to your iphone to use it”

“Go to airtel shop and download and you will get it “!

Application???? they dint say me……

and wait once the plan is activated how can u charge 50RS and he said he cant refund it!!!!!!! its clearly said we get 500mb per month after that 30ps/50 kb

AN ACTIVATED PLAN AND I GET DEDUCTED AMOUNT

AND How come the Service guys dont know abt their plans!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s